Candyland Casino Bonus Terms and Withdrawal Conditions
These Bonus Terms and Conditions explain the rules supplied for the offers described below. Each promotion has its own deposit, wagering and time limits, so check the conditions attached to the offer you intend to use. Where the supplied information does not establish a rule, this page does not assume one.
Key Bonus Conditions
- Players must be at least 18 and may hold only one account under the account rules described below.
- The welcome offer requires a first deposit of at least £10. Its bonus is capped at £500.
- Welcome wagering is stated as 35x the deposit plus bonus. Free-spin winnings carry 30x wagering; reload bonuses carry 40x wagering.
- During bonus wagering, the maximum bet is £5 or 25% of the bonus amount, whichever is greater.
- The welcome offer has a 30-day wagering period and a maximum cashout of 10x the qualifying deposit.
Eligibility and Participation
Participation is limited to players aged 18 or over. The welcome package described here is available to new players in the United Kingdom. Only one account is permitted per person, household, IP address, email address and device. Accounts considered linked may be closed, and winnings may be confiscated.
Each deposit promotion has its own qualifying amount. The information supplied does not establish a bonus-specific rule for shared payment methods, so no such restriction is stated here. Players must complete identity and payment-method verification when requested before their first withdrawal.
Conditions for Individual Promotions
Welcome Offer and Free Spins
The first-deposit welcome offer provides a 200% match up to £500 and 100 free spins on selected Pragmatic Play slots. It requires a minimum deposit of £10 and must be activated within 14 days of registration. The spins are allocated in batches of 10 per day over 10 days after the first deposit. Each batch expires seven days after it is credited. Winnings from free spins carry 30x wagering, with winnings capped at £200 per set of spins.
Reload Bonuses
| Offer | Bonus | Minimum deposit | Code |
|---|---|---|---|
| Monday Reload | 50% match up to £200 | £20 | RELOAD50 |
| Thursday Boost | 30% match up to £150 | £15 | THURSDAY30 |
| Weekend Special | 60% match up to £300 | £25 | WEEKEND60 |
Reload bonuses carry 40x wagering. The supplied conditions do not specify the calculation base or an exact deadline for each reload offer; the applicable promotion rules should provide those details.
Cashback
Daily cashback is stated as 10% of daily losses, subject to at least £20 in losses and a maximum cashback award of £100 per day. VIP cashback may reach 15%. The supplied descriptions disagree on whether cashback requires 1x wagering or no wagering, so neither treatment is presented here as a settled condition.
Wagering Requirements and Balance Rules
The welcome offer lists 35x wagering on the combined deposit and bonus amount. A separate activation description refers to 35x the bonus amount alone. Because those calculation bases conflict, the applicable offer terms should be checked before the bonus is accepted. Free-spin winnings carry 30x wagering. Reload bonuses carry 40x wagering, but the supplied information does not identify which funds form the calculation base.
Bonus funds cannot be withdrawn separately. Only the eligible result after wagering can be considered for withdrawal, subject to the relevant cashout limit. The supplied information does not state whether deposited funds or bonus funds are used first when a bet is placed.
Game Contributions and Exclusions
Game contribution depends on the promotion. Live casino and table games may be excluded from wagering or may contribute at a reduced rate of 50%. The supplied information does not assign either treatment to specific games or offers. A game that contributes nothing toward wagering is not necessarily prohibited while a bonus is active; check the relevant offer rules for that distinction. No provider-specific exclusion list has been supplied.
Bonus Expiry and Cancellation
The welcome offer must be activated within 14 days of registration. Its wagering period is 30 days from the first deposit. Welcome free spins are allocated over 10 days, and each allocation expires seven days after it is credited. Reload deadlines are set in the rules of the individual promotion; no exact deadline is supplied here. No timezone is specified for these periods.
The supplied conditions do not explain how voluntary bonus cancellation or expiry affects the deposit, bonus balance or associated winnings. They do state that a breach of bonus rules may result in confiscation of the bonus and its winnings.
Withdrawals and Maximum Cashout
Completing the applicable wagering requirement is necessary before bonus-derived funds become eligible for withdrawal. The £500 welcome figure is the maximum match-bonus award, not a withdrawal limit. The maximum bet during wagering is £5 or 25% of the bonus amount, whichever is greater. Maximum cashout from the 200% welcome bonus is 10x the deposit; free-spin winnings are capped at £200 per set.
Identity and payment-method verification must be completed before the first withdrawal. Players are required to provide requested identity documents, with verification to be completed within 48 hours of the casino’s request. The supplied conditions do not state what happens to an active bonus when a withdrawal is requested.
Restricted Conduct and Complaints
Multiple accounts, account sharing, bots or other automated software, collusion, exploitation of system errors, chargebacks and fraud are prohibited. The casino may freeze an account while it investigates suspected breaches and may confiscate winnings where a violation is established. Breaching bonus rules may also lead to confiscation of the bonus and its winnings.
For questions or complaints about a bonus, contact support through live chat or at [email protected]. No separate bonus-complaints procedure or escalation route is specified in the supplied information.