Privacy Statement
This Privacy Policy explains how Candyland Casino collects, uses, stores and protects information when you use our website or services. We take user privacy seriously and handle personal information with care. Please read this page to understand what data we may process, why we use it and the choices available to you.
Information we collect
The information we collect depends on how you use Candyland Casino. It may include personal, technical and transactional data, as well as details about your activity on our website.
Personal data
When you create or manage an account, we may collect details such as your name, date of birth, address, email address and telephone number. We may also request information or documents to confirm your identity, check account details or help protect your account. Please provide accurate information and keep it up to date.
Technical data
When you visit our website, we may receive technical information such as your IP address, device and browser type, operating system, language settings, pages viewed and the time and duration of your visit. We may also record information about how you use site features, including sign-in attempts and account settings.
Transactional data
We may process information about deposits, withdrawals and other account transactions, including payment method details and transaction history. Payment information may be handled by third-party payment providers. We do not necessarily receive or store full payment credentials.
How we use information
We use information to create and manage accounts, provide requested services, process transactions and respond to enquiries. It may also be used to verify account information, prevent unauthorised access, identify unusual activity, maintain site security, troubleshoot technical issues and meet applicable record-keeping requirements. We use data only where it is relevant to these purposes.
Data protection and storage
We use access controls and other security measures designed to protect personal information from unauthorised access, loss, alteration or disclosure. Access is limited to people and service providers who need information to perform their work. Information is stored for as long as needed for the purposes described in this policy, including account administration, security and record keeping. Storage periods depend on the type of information and the reason it was collected.
Cookies and tracking technologies
Candyland Casino may use cookies and similar technologies to keep the website working, remember certain settings, support account security and understand how visitors use the site. You can manage cookies through your browser settings. Blocking some cookies may affect how parts of the website work.
Sharing information with third parties
We may share relevant information with service providers that help us operate the website, process payments, verify account details, provide technical support or protect against fraud. These providers may use information only as needed to provide their services. We may also disclose information where necessary to respond to a valid legal request or protect our rights, users or services.
Your privacy rights
Depending on your circumstances and applicable law, you may have the right to request access to your personal information, ask us to correct inaccurate details or request deletion of information. You may also be able to object to or ask us to restrict certain processing. To make a request, contact us through the available account support channel. We may need to confirm your identity before responding.
Policy updates
We may update this Privacy Policy when our practices or services change. The latest version will be published on this page, with its updated date where available. Please review it from time to time to stay informed about how we handle information.