Terms of Use

This page sets out the rules that govern use of our platform and explains the relationship between you and us. It describes your main responsibilities as a user, the standards we require, how promotions and payments are handled, and the steps we take to resolve disputes. By using our services you accept these terms, and we expect you to check them regularly for any updates.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. You must provide accurate personal information and keep it up to date. We may suspend or close accounts where incorrect, incomplete or fraudulent information is provided.

We require you to protect your login credentials and to notify us immediately if you suspect unauthorised access. We will not be liable for losses resulting from failure to safeguard your account.

Account verification and limits

We may require identity, address and payment verification before allowing certain transactions, including withdrawals. Verification documents must be genuine and submitted on request. We may apply deposit, bet and withdrawal limits to manage risk and meet our responsible gambling obligations.

Eligibility requirements

To register and use our services you must meet minimum age requirements and any other eligibility conditions we specify. You must not hold more than one account and must not allow others to use your account. Access may be restricted in certain locations; it is your responsibility to ensure you are permitted to use the platform where you are located.

Acceptable platform use

You must use the platform in a lawful and fair manner. Prohibited conduct includes cheating, collusion, use of automated or bot software, chargebacks and any attempt to manipulate outcomes or exploit system errors. We reserve the right to investigate suspicious activity and to withhold funds pending an investigation.

General bonus and promotion rules

Promotions are subject to specific terms which form part of these terms. Bonus funds and free spins are not withdrawable until any applicable wagering requirements and conditions are met. We may restrict participation in promotions, set maximum bet limits while bonuses are active, and exclude certain games from contributing fully to wagering requirements.

Deposits and withdrawals

Payments are processed through the methods displayed in your account. All deposits and withdrawals are subject to verification and minimum and maximum limits. We may apply fees where stated and set processing times for different payment options. Withdrawals may be delayed if verification is pending or where we reasonably suspect breach of these terms.

Dispute resolution

If you have a complaint you should contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If a resolution cannot be reached internally we will explain further escalation options and any independent complaint route that may be available to you.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to you in advance where reasonably practicable. Continued use of the platform after a change constitutes acceptance of the revised terms. Please review the terms regularly to ensure you remain informed of any amendments.